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Welcome to British Gas Services |
About HomeCare
Be Prepared for the Unexpected
I'd like to know the difference between HomeCare® and HomeCare Flexi™?
With our standard HomeCare® range, there's no fixed fee for every completed repair, but the monthly charge is slightly higher than with HomeCare Flexi™.
Our HomeCare Flexi™ product means that, while you benefit from a lower monthly payment, there is a fixed fee of £50 to pay for each completed repair.
How can I pay for HomeCare®?
You can pay for HomeCare® in a variety of ways including debit card, credit card or by monthly Direct Debit. By choosing to pay by monthly Direct Debit, you may qualify for a reduction in your monthly charge.
I'd like to know if there is an age limit on my boiler for HomeCare®
So long as all of the essential working parts are available, there's no age limit on boilers when applying for HomeCare®.
If your agreement includes a First Service, our engineers will make sure that your boiler is working safely and efficiently during the service, and confirm that approved parts are available for any repairs.
Why do I have to pay £50 for each repair when I pay a monthly fee for HomeCare®?
If you find yourself paying a £50 repair fee, it means you've chosen our HomeCare Flexi™ product. While you benefit from a lower monthly payment, under the terms of this plan, there's a £50 fixed fee to pay for each completed repair.
You're more than welcome to review all the HomeCare agreements
that are available to our customers to find one that's more suited to your needs.
To find out what Homecare covers and does not cover, please see terms and conditions.
British Gas Services Limited is authorised and regulated by the Financial Services Authority for its insurance mediation activities. Registered in England No 3141243. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD
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